Ticker

ZENV

Zenvia Inc. develops a cloud-based platform that enables organizations to integrate several communication capabilities in Brazil, the United States, Argentina, Mexico, Switzerland, Colombia, Peru, Chile, and internationally. The company operates through Software-as-a-Service and Communications Platform as a Service segments.It offers Zenvia Attraction, an active multi-channel end-customer acquisition campaigns utilizing data intelligence and multi-channel automation solution; Zenvia Conversion, which converts leads into sales using multiple communication channels; Zenvia Services, which enables companies to provide customer service with structured support across multiple channels; and Zenvia Success, which protects and expands costumer revenue through cross-selling and upselling. The company also provides Zenvia API; Zenvia Bots, a visual, low-code, multi-channel tool that allows the creation of business solutions; Zenvia Chat, which allows centralized customer support through a single box; Zenvia Docs, which enables companies to manage documents securely and safely; and Zenvia Natrual-Language Understanding, which provides a solutions for creating chatbots. In addition, it offers communications platform as a services, such as SMS, Voice, WhatsApp, Instagram, and Webchat that orchestrated and automated by chatbots, single customer view, journey designer, documents composer, and authentication, as well as consulting services. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.